Stewardship for pets, People and the Planet

Return and Refund Policy

Return Policy

No-Hassle Returns

Return your new, undamaged items* within 30 days from the date of delivery for a full refund; you pay only return shipping. No questions asked. Products returned as a result of our error can be refunded at no cost to you. We will cover the cost of delivery for returned items. An Open Box return may be subject to a minimum 15% re-stocking fee.

Defective Merchandise

Contact our customer service team within 30 days of receipt for any item you believe to be defective. Prosourcing, Inc. will provide instructions for returning the item for inspection and if the product is declared defective, you will have the option to receive a replacement or obtain a full refund of the purchase price including shipping cost. If a replacement item is desired, Prosourcing, Inc. will ship the new items upon receipt of defective merchandise. Products not found to be defective will be treated as a normal return.

Return Material Authorizations (RMAs)

Prior to return, a "Return Material Authorization Number" must be obtained from Prosourcing, Inc. - credit may not be issued for returns sent without an RMA number. All defective or returned goods must be returned via prepaid freight to the address provided by Prosourcing, Inc. Credit will be applied within 5-7 days of receipt and inspection by bioDOGradable bags receiving department.


Use within one year of purchase, and store in a cool and dry place.


To avoid suffocation, keep away from babies, children and animals. Do not use in cribs, beds, carriages or playpens. The film may cling to nose and mouth and prevent breathing. Not advisable for Human and Animal consumption.

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